customer.service@heritageceramics.co.uk

Our company

WHO WE ARE

We think the high street stores and expensive brand names give the consumer a bad deal. That is because everyone along the way takes their share – from landlords, pr people and agents. And you – the customer – pays for all of it. So we’re making a stand. We are taking on the high street elite to offer you top quality products at affordable prices.

THIS IS HOW WE DO IT

SAVE UP TO 50% ON HIGH STREET PRICES

Direct from the quarries and factories

No warehouses, no expensive high street showrooms, no well paid agents. We are passionate people trying to bring you unique high quality products at affordable prices

FREE SAMPLES

We can supply free samples of any product in our range quickly via the Royal Mail. Tile samples can also be arranged. We will supply up to 5 small samples free of charge and up to 2 tile samples

TOP QUALITY

We have 15 years of purchasing experience in our industry. We deal with the leading quarries and suppliers across the world. We know where to source the best materials and how to get them to you in a cost effective manner.

REAL TIME TRACKING

You can monitor the progress of your order whilst it is being supplied. If anything changes we will always contact you. Expected lead times are shown with every product.

HASSEL FREE RETURNS

We are confident you will love our products. However we also understand purchasing on the internet. If you receive our delivery and it does not match your expectations you must contact us within 14 days of delivery. As long as you do this we will arrange for it to be collected. You should read our terms and conditions for more information on returns and refunds